Holiday Lights Carriage Tours FAQs
The Holiday Lights Carriage Tours and Jolly Trolley Rides are the primary fundraising event for the Hillsboro-West End neighborhood. Proceeds are invested back into initiatives such as the Dragon Parade, Dragon Music Sunday concerts, Annual Meeting, Neighborhood Beautification efforts, Fannie Mae Dees Park amenities, and many other projects that build and maintain the unique residential and historic character of the neighborhood.
When should I buy my ticket?
Now! Reserve your tickets early to get the time slot you prefer. Have a group? Get a Group Rate for ten people or more. Buy carriage ride tickets now.
Where do we park for Carriage Tours?
Come to 2800 Blair Boulevard at Natchez Trace and park free. Arrive 15 minutes before your tour. Tours must leave on time!
Where do we park for Jolly Trolley Tours?
Limited free parking is available at the Martin Center, Cornerstone Financial Credit Union parking lot, and along 24th Avenue by Dragon (Fannie Mae Dees) Park.
Low-cost parking is available at Belcourt Village, Belcourt Theatre, Regions parking garage, and Hill Center Acklen garage.
How will we be seated?
To protect the horses and passengers, each of our carriages is limited to a maximum weight load, weight distribution, and a set number of seats. A child under 2 may ride free and sit on an adult's lap. Each ticket provides one seat for one average-size person. Please understand that occasionally larger groups might need to be divided among the carriages.
Our priority is to ensure that all guests in the carriage have a safe and comfortable place to sit. Your group must be together before we can seat anyone. We are unable to issue refunds to guests who arrive late. No-shows will be charged full price.
Should we bring blankets?
No. Dress appropriately for the weather. It’s easiest to dress warmly, and we will provide blankets, if needed.
Are there restrooms along the way?
Restrooms at the church are through the front door and to the left. The carriage ride lasts 30 minutes.
Are we allowed to bring drinks with us?
No. Alcoholic beverages are not permitted in the carriage or the church parking lot. Enjoy free refreshments at the church before or after your tour.
Can we change or cancel our reservation?
We try to accommodate our guests as much as possible. We may be able to change a date or time of your ride, however, there are NO refunds of tickets sold.
What about the weather?
ONLY if circumstances make streets unsafe for the horses, ticket holders will be contacted about alternate arrangements. A drizzle of rain or light snow will not automatically cancel the tours. Most of the carriages have a roof.
May we bring a pet?
For passengers’ comfort and for the horses, please leave large purses, diaper bags, blankets, etc. in your locked car to prevent extra weight and to save space.
May we pet the horses?
Yes! Plan to take a minute to safely show your children the horses. Talking and singing around the horses is fine. Just don't shout.
Tips for drivers?
Appreciated but not required.
PLEASE NOTE: Children under 2 may ride on a parent's lap for free. No more than one child per lap. All ticket sales are final; we are unable to issue refunds to customers. There will be no exceptions.